Refund policy

Return & Refund Policy

Last Updated: July 13, 2026

At FitBurn Essentials, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

- The item must be unused and in its original condition.

- The product must be returned in its original packaging with all accessories.

- Proof of purchase or your order number is required.

Non-Returnable Items

The following items cannot be returned:

- Used or damaged products caused by misuse.

- Gift cards.

- Downloadable digital products.

- Personal care items that have been opened or used where hygiene regulations apply.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the product and packaging. We'll work to provide a replacement or refund where appropriate.

Exchanges

We only replace items that are defective, damaged, or incorrect.

Return Shipping

If the return is due to our error (such as a defective or incorrect item), we'll cover the return shipping costs.

For returns due to a change of mind, customers are responsible for return shipping costs unless required otherwise by applicable law.

Contact Us:- fitburnessentials@fitburnessentials.com

If you have any questions about returns or refunds, please contact our customer support team through the contact information provided on our website.