Shipping policy
Shipping Policy
Last Updated: July 13, 2026
Thank you for shopping with FitBurn Essentials. We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are processed Monday through Friday, excluding public holidays.
- You will receive an order confirmation email after your purchase and a shipping confirmation with tracking information once your order has been dispatched, when tracking is available.
Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- United Kingdom: 5–12 business days
- Australia & New Zealand: 7–15 business days
- Europe: 7–15 business days
- Other International Locations: 10–20 business days
Delivery times are estimates and may vary due to customs clearance, weather, carrier delays, or other circumstances outside our control.
Shipping Costs
Shipping charges are calculated at checkout based on the destination and selected shipping method. Promotional offers for free shipping may be available on eligible orders.
Order Tracking
Once your order has been shipped, you'll receive a tracking number by email if tracking is available for your shipment.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's authorities. These charges are the customer's responsibility unless otherwise stated at checkout.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue and determine an appropriate solution.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through the contact information provided on our website.